Returns

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Returns

We wish that you are satisfied with your goods. The right to return your order applies from the day you recieve your package or essential parts of it. The right to return your goods last 14 days.

To make use of your right to return the order, you must inform us of your decision to return the order or parts of it - by writing a unequivocal statement and send it to: kundeservice@papapapa.dk - You can also use the online form to make your return valid, but it is not mandatory.

The deadline for return is met if you send your return request before the 14 days expires. Within 14 days, you must send the product(s) back to us.

If you're use your right to return, we will refund all payments for goods received from you without delay and in any case within 14 days from the date on which we are informed about your decision to withdraw from this contract (we may withhold payment until the goods are received or until you have produced proof that the product is returned). Using your right to return, you alone have to pay for all shipping costs associated with the return of the goods.

You are made liable of any possible degradation of the goods that can and may devaluate the value of the goods due to handling of the goods, other than what is nessesery to determine the nature, characteristics, quality and function.The product is to be returned in the same condition. Include original packaging and any pacakging slips.